Instagram backpedals on horizontal scrolling amid user outrage

Joshua Bennett
December 28, 2018

Rather than scrolling up and down, you now have to scroll side to side.

Instagram head Adam Mosseri attempted to clear up the confusion on Twitter and said the new feature was supposed to be a "very small test" that ended up affecting more users than was originally intended. This includes sponsored posts and ads users may not want to see.

Some Internet users have found the bright side to the Instagram update debacle, however.

The updated app looks like how users scroll through the Instagram story feature.

The switch to horizontal scrolling was met with immediate hostility from many users, including some high-profile names.

A post from the Guardian's account appearing on the new Instagram tap-to-advance timeline.

Some were saying the change was big enough that it was ruining their favorite app. Did they hear our anger and instantly revert back?

Users even floated the idea of starting a petition to get the feed back to normal.

Mosseri confirmed that the update should be cleared for everyone, and to just restart your app if you were still seeing it. There is no option in the settings part of the app to change the feed back to the original one either. Instead, users had to tap the screen to move through their feed, which Instagram claims was a "bug".

'The Instagram feed is sideways now and I can't figure out how to post to my Story!' Lorenz tweeted Thursday morning. They vented their dislike on Twitter.

But on Twitter, angry users were tapping out responses conveying their displeasure with yet another update they didn't ask for.

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