YouTube, Gmail among services affected by Google Cloud issue

Fredrick Soto
June 3, 2019

In an extreme case of irony, according to a Google employee, the outage was so severe that it also took down internal tools Google engineers were using to communicate among each other about the outage, making recovery efforts even more hard.

According to the website Down Detector, Google Cloud is experiencing outages which are affecting the ability to use popular websites and mobile apps such as YouTube, Gmail, and Snapchat.

YouTube wasn't completely down for CNET's John Falcone in Brooklyn Sunday, but some videos were inaccessible, at least temporarily. In fact, nearly all of Google's services suite is potentially affected according to the the current statuses listed on the G Suite Status Dashboard.

Google pointed to "high levels of network congestion in the eastern US, affecting multiple services in Google Cloud, G Suite and YouTube".

A post on the Google Cloud Status web site shows that the company has found what it believes to be the cause of the outage, but details were not revealed.

"Users may see slow performance or intermittent errors", said the company. Around 400 hours of content are uploaded every minute, and over a billion hours of videos ... In addition to powering its own services, other companies such as Snapchat and Uber, rely on Google's infrastructure to provide the backend for their apps and platforms.

Many on social media have voiced their frustrations as the outage is affecting numerous services that rely on Google Cloud.

An outage tracker is showing a progressively higher incidence of problems experienced by users on Australia's east coast.

Google first reported the problem at 12:25 p.m. PT on Sunday.

The hashtag #YouTubeDOWN is now among Twitter's trending topics in the U.S.

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